Privacy Policy

Your privacy matters to us

Thank you for visiting Dragon Groot. We are a company creating products to enhance your digital entertainment experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Account Information: Name, email address, phone number, and password when you register
  • Transaction Data: Payment information, order history, and purchase details
  • Technical Information: IP address, browser type, device information, and operating system
  • Usage Data: How you interact with our website, pages visited, and time spent
  • Communication Data: Messages you send us through contact forms or customer support

2. Comments & User Interactions

When you leave comments or interact with our platform:

  • We collect your comment text, name, and email address
  • Your IP address and browser user agent string are collected for spam detection purposes
  • Comments are retained indefinitely for content moderation and quality control
  • Approved comments and your profile information become publicly visible on our website

Note: Visitor comments may be checked through an automated spam detection service to ensure platform quality and security.

3. Media & File Uploads

If you upload images or media files to our website:

  • Uploaded images become part of our public content
  • Visitors can view and potentially download your uploaded media
  • Images may contain embedded location data (EXIF GPS information)

Privacy Tip: We recommend avoiding uploading images with embedded location data (EXIF GPS data) to protect your privacy. Visitors can extract location information from website images.

4. Cookies & Tracking

Dragon Groot uses cookies to enhance your browsing experience:

Login Cookies

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • Login cookies last for two days
  • If you select "Remember Me", your login persists for two weeks
  • Logging out will remove login cookies from your browser

Session Cookies

When you edit or publish content, an additional cookie is saved in your browser containing no personal data and indicating the post ID of the article you just edited. It expires after 1 day.

Analytics Cookies

We use cookies to understand how visitors interact with our website, helping us improve our services and user experience.

5. Embedded Content from Other Websites

Articles and pages on this site may include embedded content (e.g., videos, images, articles) from third-party websites. Embedded content from other websites behaves in the exact same way as if you visited those websites directly.

These websites may:

  • Collect data about you
  • Use cookies to track your activity
  • Monitor your interaction with embedded content
  • Track your interactions if you have an account and are logged in to their website

Dragon Groot is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

6. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services
  • To process your transactions and deliver digital products
  • To send you order confirmations and updates
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services
  • To detect and prevent fraud or security issues
  • To comply with legal obligations
  • To send promotional emails (only if you opted in)

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records and analytics

Comments and user-generated content are retained indefinitely for content moderation purposes. If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

8. Your Privacy Rights

If you have an account on this site, you have the following rights:

  • Access: Request to see what personal data we hold about you
  • Export: Request an exported file of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing your data
  • Objection: Object to our processing of your personal data

Important: Data deletion requests do not include data we are obliged to keep for administrative, legal, or security purposes. This includes transaction records, order history, and data required for compliance with financial regulations.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure password storage using industry-standard hashing
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Third-Party Services

Dragon Groot may use third-party services to operate our platform:

  • Payment processors for secure transactions
  • Analytics services to understand user behavior
  • Cloud hosting providers for data storage
  • Email service providers for communications
  • Customer support platforms

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please do not provide any information on this website without parental or guardian consent.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

WhatsApp: +91 7602613393

By using Dragon Groot's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.